Limits & quotas
This page summarizes the limits that affect day-to-day use. For a single consolidated reference, see Limits reference.
Free plan export quota
Free allows 15 successful exports per UTC calendar month and Jira site. A single-issue, JQL, board, sprint, release, backlog, background-job or native Jira Automation export counts once when it is delivered successfully. Designer previews, Word preview downloads, failed exports and audit-log downloads do not count.
Free also allows three custom templates, one uploaded custom-font family and audit-log viewing and CSV/JSON export for the latest 30 days. The Free audit window does not delete older entries; after an upgrade they may become visible again if the configured retention purge has not removed them. Bundled templates and fonts do not use those creation limits. Standard removes these usage limits and unlocks Exportelier Automation.
Result-set thresholds
Large bulk/JQL result sets switch automatically to a background job so your browser is not blocked.
Sizes
Very large documents can exceed email attachment limits; download them from Exportelier or split the export. Slack and Teams webhooks send notification metadata, not the generated file — see Large exports & background jobs.
What happens at the limit
When you reach the Free monthly quota, exporting is paused until the next period or until you upgrade — see Plans & features.
Specific numeric thresholds are listed in the Limits reference and may change between releases.