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Email delivery

Email delivery sends a generated document to one or more recipients — typically as part of a scheduled export. It is provided by the Exportelier Automation app.

BYO and Managed delivery

  • Bring your own provider (BYO): you supply your own provider credentials, and messages are sent through that provider. BYO recipients do not count toward Exportelier's Managed Mail cap.
  • Managed Mail: Exportelier sends through its provider. At launch, Managed Mail is capped at exactly 500 recipients per Jira site and UTC calendar month. Each recipient counts, so one message sent to five addresses uses five recipients. If a send would exceed the cap, Exportelier rejects it before calling the mail provider.

Configuring recipients

Add recipient addresses to a schedule or delivery rule. You can template the subject and body so each message has meaningful context.

Email delivery settings The email delivery configuration with recipients, subject and body fields.

Attachment size

Very large documents may exceed email attachment limits. Download the generated file directly or split the export into smaller result sets — see Large exports & background jobs. Slack and Microsoft Teams webhooks send notification metadata only; they do not deliver the generated document.

Egress is isolated

Email is sent only by the Automation app, with the egress isolation described in Security architecture.